Paul Gillow to Succeed Arthur Richmond as SHS Group CEO


SHS announces that Group CEO Arthur Richmond is to retire from his post in 2025 after more than 28 years of dedicated service to the business. Arthur will continue in his role into the new year, before transitioning to a non-executive position on the Board, overseeing key project-based initiatives.

Arthur’s tenure has been instrumental in the growth and success of SHS. Previously holding the position of Chief Operating & Financial Officer, he oversaw Finance, IS services, and a range of Group Divisions. He also led the company’s merger and acquisition strategy and worked with Divisions in implementing their long-term plans. Since becoming CEO, Arthur has focused on streamlining trading operations and establishing the Executive Leadership Board, while driving the Group’s commitment to people, sustainable growth, and responsible business practices.

Arthur Richmond said: "It has been a privilege to be part of the Group through the various stages of growth and transformation. I’ve had the opportunity to work with incredibly talented people and I am extremely proud of what we have achieved together. While I am stepping back from full-time duties, I look forward to supporting the business in a new capacity as we enter the next phase of our development.”

Karen Salters, Chair of SHS Group, said: "Arthur has been a driving force behind our success. We are delighted that he will continue contributing in a non-executive role, helping to steer the future direction of the business.”

SHS Group confirms the appointment of Paul Gillow as its incoming Group CEO. Paul, who will join in January 2025, brings 19 years of industry experience, most recently as Vice President and Commercial Director at Asda.

At Asda, Paul was responsible for commercial and supply chain operations across five major business units. Known for his expertise in commercial strategy, transformation and people development, Paul played a key role in shaping business strategy and delivering strong results.

Commenting on his appointment, Paul Gillow said: "I am delighted to join SHS and work with such a dynamic group to drive future progress and foster a culture that prioritises people and innovation.”

Karen Salters added: "Paul is a perfect cultural fit for SHS. His blend of industry expertise and focus on people aligns with our values, and I am confident that he will play a pivotal role as we embark on our next chapter of growth."


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